Learn how we shape
a client’s Change Strategy…
Last updated on : May 6, 2025
Preparing and leading people and organisations to successfully change, from adopting new processes and procedures to transitioning to different space types and technologies
While some people will be open and even excited about workplace changes, others will go through a delayed path to acceptance. This can affect behaviours and habits with some experiencing negative emotions, which in turn impacts performance, engagement and motivation.
Our change experts create and implement change management programmes that accelerates adoption and sustains positive changes. We design innovative and proven programs to align the vision of the workplace with the teams working within, then work in close co-operation across all levels of the client’s business to ensure the new workplace strategy delivers positive results.
Transformation Strategy
- Consider and define the required actions to achieve transformation objectives in anticipation of the business and human impacts of change across the whole real estate lifecycle
Stakeholder Strategy
- Prepare the client for change with a programme to engage and communicate with stakeholders and users, through training and setting expectations for new real estate environments
Light-Touch Change
- Implement change strategy actions to achieve effective outcomes of workplace change projects with established methods for delivering workplace and real-estate related change
Change Implementation
- We document a comprehensive set of standards, guidelines, and processes, using the client’s own brand, to effectively communicate end-user expectations and responsibilities for provision of workplace services
Change Sustainment
- Maximise return on investment by assessing and improving staff adoption rates following the delivery of workplace change programmes
Proven Methodologies
- Our methodology shaves hundreds of hours off the timeline to implement a major change in a client’s portfolio, workplace or CRE processes, structure and capabilities
Change expertise across the real estate lifecycle
- We manage change for clients across all aspects of corporate real estate, from portfolio and workplace strategy, organisational design and change, and facilities management consultancy
Innovate for Effectiveness
- Our vast experience and expertise managing change projects of different sizes, scopes and locations ensure our clients’ projects have the greatest chance of success
Focus on Inclusivity
- Through our communication, participation and training programme, we ensure resistance to change is addressed effectively and an excitement for the future office is initiated, ultimately increasing the acceptance level and success of the new ways of working
Tailored yet Consistent Approach
- No two projects or clients are the same, so we ensure a consistent framework is tailored to specific requirements and desired outcomes, which is then deployed across multiple sites via our network of change management professionals
- We are the only real estate service provider certified in change management
- Our consultants are trained in the LUMA System of Innovation, equipping us to be more creative, collaborative and human-centred in the way we engage and co-create with our stakeholders
- Our integrated team of over 100 real estate consultants serve clients across Asia Pacific
Communication and Engagement Tools
Microsoft Teams, Cisco WebEx, Miro, Mural, Mentimeter and Slido – virtual tools to further improve engagement and connection with clients
VR and 360 visualisations
360-degree virtual tour of project via a smartphone, desktop or laptop with on the go renders that can be experienced from anywhere in the world and sharable via links or QR codes and is used to orientate users of their new work environment in the safety of their own homes when on-site tours are not permissible
- Do you have a robust change management programme in place to accelerate adoption and establish a smooth transition?
- Are you measuring the value that the change adds to your organisation?
- Have you developed a flexible change strategy to adapt to cultural variances?
Sites
Training