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Lease Administration…

Last updated on : October 22, 2024

Providing scalable lease administration services, using a ​consistent global governance platform, to help companies control and leverage portfolio data for their owned and ​occupied space worldwide​

We provide accurate information that gives our occupier clients clear visibility into their leased & owned real estate portfolio, including related critical events and obligations. This foundational data helps clients reduce cost associated with incorrect lease charges, right-size through lease options, identify underutilised assets and ensure regulatory compliance.

What are our capabilities?

Lease Essentials

  • This cost-effective entry point into portfolio management allows for critical date and data abstraction  and reporting from an easy to access technology platform.

Database Management

  • Comprehensive management of lease data, documents and critical dates, including flexible space lease agreement data

Financial Management

  • Database management plus rigorous and proactive  management of financial obligations of the leases including invoice audits and reviews, monthly rent  recommendations of landlord payments and payment processing.
  • Ensures our clients are only paying what they are obligated to pay based on negotiated lease terms and deliver cost savings and avoidance often times in excess of services fees paid.

Lease Audits

  • Extensive audits of landlord book and records to ensure landlord compliance with lease obligation and to identify savings and avoidance

Estate Management

  • Management of ongoing lease contract delivered through the Lease Administration team. Full scope including financial payments is offered in some markets.

What makes us special?

Globally consistent platform

  • We are the only Lease Administration service provider with a single , global SOC1 covering all of our regionally managed processing centres, underpinned with consistent practices and shared accountability to clients globally

Innovation and digital drive

  • We invest in our own technology, ensuring our proprietary Portfolio Apps platform is a world-class system, and partnering with leading tech providers such as Leverton and PEGA.
  • We’re also able to deliver our services from a system agnostic perspective, enabling us to support clients who have their own systems in place.

Self- Perform Abstraction & in-house language

  • While our main competitors tend to outsource lease abstraction, our standard default is to do this in-house with our trained abstraction specialists covering 40 + languages for abstraction and ongoing administration of our client’s real estate portfolios.

Why can we be trusted?

  • Four corporate lease administration regional operating centers around the globe – Pittsburgh, Warsaw, Mexico City, and Gurugram, local hubs in Toronto and Dalian, and leadership in London, Pittsburgh, Chicago, and Singapore.
  • 430+ clients and 900+ professionals worldwide, administering 173,700 leased and owned sites annually .
  • The team service cover 250 countries worldwide and manage $23.6B of spend – and generated total cost savings/avoidance of $93.6M
  • Our Lease Administration services in Asia Pacific cover 54,997 locations for 279 clients, managing a total spend of US$5.2 billion (2023).

How are we powered by technology?

Portfolio App
JLL’s proprietary data management and financial lease processing platform supporting various lease and rent payment arrangements encountered in international portfolios, in addition to multiple currencies and units of measure

Leverton 
Machine learning tool used by our JLL Lease Abstraction team in the abstraction process to leverage a set of sophisticated lease abstraction rules based on our deep understanding of market practices and lease language across the globe

PEGA
Business process automation tool providing efficient document processing, reducing operational risk and offering a digital, robust audit trail

How can you engage a client?

  • Do you have a clear regional/global view of your real estate portfolio?
  • Is your real estate strategy supported by an accurate view of upcoming critical lease events and current terms to maximize portfolio value?
  • Are you actively managing landlord charges to ensure your payments are based on appropriate rates and agreed pass through of operating expenses?
  • Are your lease agreements digitized and stored on a centralized platform?
  • Are you tracking how much flexibility exists within your real estate portfolio?

Where can you learn more?

Sites

Corporate Website
Global SharePoint

Training

Lease Administration Sales-Solution E-Learning

Videos

Lease Administration

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